Message from the Chief Executive
This report provides a regional review of our firm's impact during the 2013 and 2014 fiscal years. We produce it every second year and it provides a road map for anyone seeking more detailed information on how our firm serves clients, the culture of our firm and the opportunities we provide to our people. We also detail our impact on our communities and how we challenge ourselves to continue to earn the trust and confidence of our stakeholders.
The report highlights various activities of our people but more than anything else, it showcases the values that this firm embodies. These are values that are lived by both the leadership and the staff of the firm. These values you will find interspersed throughout this report. I am proud to say that the leadership team and staff have all played their part in building the distinctive Deloitte brand. Our fundamental brand attributes that align the Deloitte global network across geographic and functional lines are leadership, innovation, and impact. These are not just internal qualities, but qualities that I am proud to say our clients, communities, potential talent, and broader stakeholders experience of us every day.
Performance of the business
The turbulent economic environment has been felt by all our service lines, not only in the Southern African practice but throughout our African practice and the global network. Despite this context, our financial and operating performance during the past two years was strong. As was the case throughout the entire Deloitte global network, we grew revenues. Our investments in areas such as quality and innovation reinforced and extended our service capabilities, reinforcing our position as a leading professional services firm in Africa.
Unwavering commitment to quality
I trust this report faithfully demonstrates our unwavering commitment to quality in all we do. Both the quality and impact of the work reflected in this report are possible because of the talent and leadership of our Deloitte people. That culture of quality is underpinned every day through the Deloitte experience of diversity, state-of-the-art training, and local and international work opportunities. The global vision of the Deloitte network instils shared values and a distinctive culture that makes us proud. For clients, this results in consistent quality and higher levels of trust in our insights and solutions.
In addition to our people and our clients, we acknowledge our commitment to government and our community. We support government through the assurance and advisory work we undertake for various government departments and public sector entities. We offer support whenever necessary to the Auditor-General and South African Revenue Service (SARS), a service which helps government improve its performance and ability to deliver services.
Impact on Stakeholders
The impact upon clients by our 4000 plus people in Southern Africa is often broader and deeper than we commonly acknowledge. Over this reporting period Deloitte assurance and advisory professionals helped and enabled companies, many of which are listed on the Johannesburg Stock Exchange and on other leading global exchanges, to discover revenue opportunities by expanding into new markets. They have partnered with and advised executives on how to better navigate complex business landscapes and to deal with the many challenging macro-economic and socio-economic issues.
Assurance and Advisory services remain the cornerstones of our service offerings for the foreseeable future. These service lines are a crucial aspect of our strategy to take seriously our public interest role. We work, wherever possible, with national and international regulators in the development of policies that promote investor confidence and economic growth through quality, objectivity and competition.
We are interested parties in shaping the audit of the future, which will benefit stakeholders by revealing a more complete picture of companies' financial positions and triple bottom line performance. Deloitte is continually investing in innovative tools and methods, like our new auditing methodology and platform, to further enhance the quality of our work.
Deloitte also has practical global insight from our client experience and therefore, is in a position to take a leading role in joint efforts with fellow large corporates and organisations to address challenges faced in common by businesses, governments, and communities. This is in keeping with our continued support for the 10 principles of the United Nations Global Compact.
Where we believe we can have the greatest practical impact is in areas such as combating corruption through risk management techniques, as well as to increase the integrity of markets and promote prosperity and better livelihoods for everyone.
For our community, we participate in a range of initiatives spelt out in detail in this report. We place a high value on supporting education, social investment and enterprise development.
To all our stakeholders, we offer our thanks for your valued support. We hope you find this report as informative and inspiring as we do. We welcome your feedback on this report and in general and look forward to continued engagement with you in the years ahead. Thank you for investing your time in learning more about Deloitte's impact.
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